Operating from Staffordshire Technology Park (Stafford), Ctalk Ltd provides contact centre systems to clients throughout the UK. Established in 1987 the company has more than 20 years of experience in the Telecommunications market.
The firm delivers a variety of contact centre solutions to businesses, which is intended to improve client contact for their customers. With call centre or contact centre requirements, the business also has a 24/7 support service staff helping clients to save money, improve customer service and improve efficiency.
Including IVR, call recording, unified communications, outbound dialing, PCI compliance, automated call distribution and contact centre technology, the Ctalk system supplied by the business are suitable for contact centres of over 50 seats. Available direct from ourselves, the products are tailored to individual needs and enable better customer service.
